I used to be on hold for around forty minutes, with common ‘updates’ from the supervisor named Tony…who was getting in contact with some unknown department to check on the 2nd, missing voucher….when…Sure,, I was Minimize off! I identified as back…only to generally be told the wait will be 18-twenty five minutes. I’m continue to ready on this simply call again. This excursion would be the excursion of the life time for my spouse, a wounded veteran and cancer survivor.
American airlines neglected to provide me health-related assist when I questioned for it. The workers said that considering the fact that I didn’t make preparations for support they couldn’t help me. Like I realized I had been gonna Possess a clinical emergency. Get actual American airlines and start caring about your consumers.
I cannot believe that you board travellers prior to doing your checks on the aircraft. Leaving your customers caught for over two several hours without any to little information is whole bullshit. When you are essentially the same as each individual airline On this regard, it’s just not satisfactory to take care of your shoppers in this manner.
I know that it may be some time right before USAIR and American application are going to be synched. But, there is absolutely no reason behind your agents being so disconnected.
It might be a glitch for you nonetheless it ensures that I have to stand in an extended line which happens to be pretty agonizing with a knee cap which has been damaged.
The nine/fifteen/15, it can choose some time for being overlooked. Starting with A further delay within our flight, which theoretically would leave Orlando 19: 40h, and right after hrs of delay, yet again as a result of problems with the aircraft, the commander warned us that perhaps the plane wouldn't choose off thanks to feasible structural difficulty Using the luggage doorway with the plane as well as door was opened to Anybody who wished to go away the plane.
Had an online reservation established to go and when looking to post it told me to begin about – I called a agent right away and claimed they may see the price I had been quoted but when refreshed when up $one hundred twenty – Not easy to feel that they might not stand by what they may see online – I wound up having to pay out the extra $120 because I wanted Those people correct flights – again tough to feel they might not stand beside the net value – incredibly high-priced
The crew customers were being probably the most non caring I've ever been on the flight with. It reminded me off my times within the lodge organization once we had union and non union teams. I won't ever fly American yet again I I really need to go west I will push.
Their service has actually been horrendous. Right after I read the article failed to catch a connecting flight to my grandmother’s funeral simply because they only had a person mechanic in the complete airport, they agreed to purchase my lodge expenses. Having said that, it took them 3 months to get back again to me, and by the time I acquired the Verify, it had currently been cancelled.
There’s very little like owning AA staff members acquire about gate forty six terminal d on Sunday, November three. Is this their breakroom? Six men for an hour or so and I see that numerous are “chiefs†on the uniform patch. I’m so happy I paid out to pay attention to Felix and Guerillmo yell and snicker for an hour
So I’m sitting in a single within your fucking late planes yet again.. Pilot suggests twenty five minute wait around the fucking runway due to some
I've to admit which i was selfishly joyful to have the ability to book my flight right before all of your current other customers and which the agent was able to get rid of the costs.
I Hope things don’t get cancelled in the last second. Myson is really a storm watcher, and is particularly anxious as I'm. My Mother is possessing operation upcoming 7 days and expects me there Protected and sound. Remember to preserve that in your mind. I'm likely to do my share of praying and hope this can workout.
Bravo to American Airlines for providing the shock boost in your workers. And never cowering to your disgruntled passenger on todays La Guardia flight. Simply because some attendents had been cheerful and wished him a Very Merry Christmas. Genuinely ?? It’s about time we took back our best needs and grumpy men and women just continue to be off the planes and hold their views to themselves.